Privacy Policy
Last updated: May 31, 2026
This Privacy Policy explains how JoyRue collects, uses, and shares information when you visit our store, contact us, subscribe to marketing, or place an order.
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, shipping address, billing details, order details, and customer support messages.
We may also collect information automatically through Shopify, cookies, analytics tools, and similar technologies, including device information, browser information, IP address, store activity, and checkout activity.
How We Use Information
We use information to process orders, accept payments, arrange fulfillment and shipping, send order and tracking updates, provide customer support, prevent fraud, operate and improve the store, and communicate with you when you have opted in or when needed for your order.
Payments
Payments are processed through Shopify and approved payment providers. JoyRue does not store full payment card numbers.
Cookies, Analytics, And Marketing
Our store may use cookies, analytics, and marketing tools to operate the website, remember preferences, understand store performance, improve the shopping experience, and measure marketing activity. You can manage browser cookie settings through your browser.
Sharing Information
We may share necessary information with Shopify, payment processors, shipping carriers, fulfillment partners, customer support tools, analytics providers, marketing tools, fraud prevention services, and other service providers that help operate the store.
Data Retention
We keep order, support, and business records as needed to operate the store, provide support, comply with legal obligations, resolve disputes, and maintain business records.
Your Choices
You can unsubscribe from marketing emails using the unsubscribe link in the email. You can contact us with privacy questions or requests related to your information.
Contact
For privacy questions, email shopjoyrue@gmail.com.